FAQ

1. If I do not wish to participate in the activities with my friends or family do I still need to pay?

 You only need to pay the fee for the cable car and then you welcome to move around the park freely.

       2- Can I bring my own equipment?

 No, the park will supply all the equipment as it is specially designed for the courses.

3. Are we allowed to bring our own food into the Park?

 Yes, you may bring your own food. There is a picnic area with tables and chairs and a barbecue for you to cook your meats. 

4. Do the activities have a time limit?

 No, your ticket is valid for the full day.

5. Is the cable car free for children?

 Yes for children under 6years old it is free.

6. Is there a place to keep my valuables?       

 Yes, on arrival we can safely store your personal belongings in a numbered deposit box. This is not accessible to the public but on request you can retrieve your belongings at any time. 

7. Are dogs allowed in the Park?

 Yes our animal friends are welcome, but must remain under the control and supervision of their owners.

8. If I get stuck on a platform or during an activity, who will help me?

 In the park we have many qualified instructors who will come to help you. Depending on your situation they will use a ladder or suitable equipment to bring you safely back down to the ground.

9. From what ages are children allowed to do the activities alone?

14 years

10. What happens if it rains?

 In the event of rain the park will remain open and all activities will continue without interruption. If you choose to leave the park due to rain and have been inside for less than 1 hr, you will be refunded.  During a heavy down pour and thunder storm we will stop all activities until it passes.

11. What should I wear?

 You should wear comfortable clothing and closed-toe footwear or sports shoes. If it is raining a waterproof jacket is recommended.

12. Do you give instructions on how to perform the activities?

 Yes we will explain and demonstrate to you in different languages.

13. What is the minimum age for mountain biking?

 10 years

14. I only have 2 hours to do the activities in the park, is this enough time?

 Generally it takes 3 hours to complete all the courses in the park.

15. Can you access the park by car?

 No, as there is no parking spaces available, access is by foot or by bicycle. Tickets can only be purchase with cash at the reception building. We accept Euros.  

16. I only took a ticket for the tree top adventure but I want to get a mountain bike or participate in the treasure hunt. Is this possible?

 Yes it is possible; you will just need to pay the extra costs involved.

17. Do I have to book to come to the park?

 Booking are not necessary but we recommend bookings for large groups of 15 people or more and school trips. Please consult our rates